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Originally Posted by Peter the Great I hope the people of PENIMASTER will not go after me for this. But since i've been to China many times, Try looking for a factory there and reproduce the straps. It will be VERY CHEAP! Believe me. |
One of the companies I worked for made this very mistake and it ended up closing the company! The gain in the cheaper labor in China did not offset the cost of shipping defective product across the ocean a couple times. This is not to say that all Chinese manufacturers have poor quality. However, it has been my experience that for US companies, the cost of quality is more critical than the cost of labor!
As far as the German Penimaster company, I've personally experienced their EXCELLENT customer service and heard similar comments from others regarding this company's customer service. Is it worth maybe a little more money to get a better product and excellent customer service? Just ask anybody who owns a Mercedes or BMW.
