Old 04-03-2008, 01:12 AM   #1 (permalink)
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They finally got back to me!!

So after a crazy long time I finally got a response after going through the contact page on the website. I complained about how long it's been and how terrible the holding straps are because I've ripped almost all of them before I cracked the support surface. They gave me two options(pasted from email):

OPTION 1: We offer you a new support surface plus 4 new belts for only 74,61 Euro - you save 52,09 Euro.


OPTION 2:

For goodwill, we send you a new set of belts and an old version of the support surface for free.


Option 1 looks good but it's still going to cost me over $100. I'll be getting a newer and supposedly better support surface but why should I have to pay for that?? I'm tempted to go with option 2 but the old support surface is crap and will probably break after a month or two again.
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Old 04-03-2008, 05:09 AM   #2 (permalink)
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Originally Posted by CrispyCrunch View Post
So after a crazy long time I finally got a response after going through the contact page on the website. I complained about how long it's been and how terrible the holding straps are because I've ripped almost all of them before I cracked the support surface. They gave me two options(pasted from email):

OPTION 1: We offer you a new support surface plus 4 new belts for only 74,61 Euro - you save 52,09 Euro.


OPTION 2:

For goodwill, we send you a new set of belts and an old version of the support surface for free.



Option 1 looks good but it's still going to cost me over $100. I'll be getting a newer and supposedly better support surface but why should I have to pay for that?? I'm tempted to go with option 2 but the old support surface is crap and will probably break after a month or two again.
i went with option 2, a few times now and then they finally just gave me the new surface for free. But old surface lasts 30-60days betwen breaks
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Old 04-03-2008, 02:37 PM   #3 (permalink)
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Hmmm interesting. So I could go with the free option and keep breaking it until they send me the new support surface?
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Old 04-03-2008, 06:42 PM   #4 (permalink)
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Hmmm interesting. So I could go with the free option and keep breaking it until they send me the new support surface?
theres just the hassle factor since they take so long to respond to emails
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Old 04-04-2008, 10:12 AM   #5 (permalink)
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What piece of equipment are you guys talking about? The peni-master?
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Old 04-04-2008, 12:25 PM   #6 (permalink)
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How in the hell did you rip the straps, i've had one going on strong for quite some time.
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Old 04-04-2008, 02:03 PM   #7 (permalink)
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^ I was going to ask the same thing. I did break the surface but shit I had mine about 3 years before that happened. And still have not broken any straps. But when I did break the surface, I got my replacement very quick. I e-mailed them and sent a picture of what happened and had my new one in about 1 week. So not sure why you are having so much trouble.
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Old 04-04-2008, 02:34 PM   #8 (permalink)
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I dunno why I'm having so much trouble. I found the straps tore pretty easily. The first one lasted the longest but after that one broke the other ones broke a lot quicker. I hope they've improved the straps along with the new support surface. Germany is a pretty far away place to be constantly ordering replacements parts from.
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Old 04-04-2008, 03:25 PM   #9 (permalink)
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Are you putting them on to tight?
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Old 04-12-2008, 05:12 AM   #10 (permalink)
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I guess so, it slips off pretty easy so I wore it was comfortably tight as I could.
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Old 04-12-2008, 07:28 AM   #11 (permalink)
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^ I was going to ask the same thing. I did break the surface but shit I had mine about 3 years before that happened. And still have not broken any straps. But when I did break the surface, I got my replacement very quick. I e-mailed them and sent a picture of what happened and had my new one in about 1 week. So not sure why you are having so much trouble.

its the massive meat, keeps breaking the supporting surface
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6.25" BPEL--------------------------7.25" BPEL
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4.75" mid Girth----------------------5.00" Mid Girth
5.25" Base Girth--------------------6.50" Base Girth
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Old 04-23-2008, 04:56 AM   #12 (permalink)
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Maybe its because most people in forum have the old version that is made in Germany... while all the new ones are cheaper quality Canadian made ones?

I thought it was made from Germany but the box says its made from Canada. I ordered from Penis Master

it feels a bit flimsy but its much better than using the noose stuff.
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